To our Bella Luna community
Our staff and clients are of the highest priority to us during these uncertain times.
To help #flattenthecurve and reduce the spread of COVID-19,
we’ve put stringent measures in place in our stores and warehouse so that you have peace of mind when you shop with us.
Our stores will remain open for now, but for those who prefer to stay at home, our online store and deliveries are running smoothly and on time.
We have put the following measures in place to ensure
your safety and convenience:
STORES:We have increased the frequency of our store cleaning rosters - all surfaces are cleaned hourly.
Store staff are sanitizing their hands before and after any interaction.
ZERO COSTS:All deliveries within South Africa are free.
All returns within South Africa are free within 7 days.
ORDER PACKING:Our staff are washing their hands regularly throughout the day and sanitizing them before packing and dispatching any order.
Head office staff are working from home where possible and all travel has been cancelled, to minimise our person-to-person interactions.
All our courier partners have implemented contact-free parcel delivery.
With your order confirmation we will forward you a confirmation from the relevant courier service to confirm the contact-free delivery process.
Stay safe and healthy, together we shall overcome!
The Bella Luna team x